Salesforce

The road to customer success goes through the digital landscape. Today’s digitally connected customers expect personalized service, faster response, incredible experience–everywhere, and every time. Salesforce is one such innovative platform that has enabled organizations to reimagine their relationships with customers from a new perspective across all channels and at every touch point. CRM solutions from Salesforce put the customer at the center of everything they do. Tekcel Salesforce development & consulting services aim to help organizations get the most out of their Salesforce implementation (cloud, social and mobile solutions) to increase sales, boost productivity and improve customer service – while reducing operational cost and time-to-market.

Our business process competency and technical capability with respect to Salesforce platforms can ensure that you achieve real, transformative, and significant business results. Our key success factors in Salesforce implementation have been better strategic assessment, enterprise cloud computing capability, agility and delivery speed.

Our objective is to be innovative in transforming your sales, marketing, customer service and commerce cloud strategy with the combined strength of our technological expertise along with the world’s #1 CRM solution–Salesforce. Tekcel can help you accelerate digital transformation and CRM transformation initiatives using the Salesforce platform for higher performance and customer-centric business value.

salesforce

Salesforce Implementation
We can be your Salesforce implementation partner and turn your potential into growth by deploying a customized solution. The implementation will help you transform your business potential, revolutionize the way you collaborate, communicate and nurture meaningful relationships. We can accomplish the following for you:

  • Sales cloud rollout
  • Marketing cloud rollout
  • Community cloud rollout
  • Service cloud rollout

Salesforce Integration
Scattered data and information across systems is breeding ground for errors and disorder. It mars efficiency, productivity and increases time-consumption. Integrating other systems with Salesforce can bring new levels of efficiency to your processes.
Our Salesforce integration service wont just ensure seamless integration of Salesforce into your existing platform, but see to it that it gets you the desired results in terms of efficiency and productivity. The CRM integration will decrease churn, promote cross-sales opportunities and referrals. We’re equipped to carry out a variety of integrations like:

  • RESTfull & SOAP integration
  • Payment gateway & accounting integration
  • Legacy system integration

Salesforce Migration
To identify what strategy works well is vital for any business process. Many a time’s migration becomes not only a strategic move, but also an indispensable requirement. Migration comes into the picture while setting up a two-way structure between Salesforce and other systems.
Tekcel can efficiently handle Salesforce Migration, irrespective of the scale of your requirement. In case of data migration, we make sure integrity of the data is intact, uncompromised, naming conventions are consistent throughout, while duplicity is eliminated. Our experts ensure the process is quick, reliable and flawless. We offer:

  • Data migration
  • Data mining
  • Data massaging
  • Third party database hosting

Salesforce Consulting
We can be your Salesforce consulting partner who can chart out a comprehensive and conducive CRM roadmap for you to multiply growth, and ensure optimal production. Through our Salesforce consulting service, we’ll help you find opportunities for automation, devise a maintainable, scalable plan that contributes to your long-term success. Our consulting services will help you with:

  • Business process mapping
  • Blueprinting
  • SFDC products implementation strategy
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  • 703-297-8427
  • 703-520-7977
  • careers@tekcelinc.com
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